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TRUST & SECURITY FAQs

  • How do I add a new question?
    To add a new question go to app settings and press "Manage Questions" button.
  • Can I insert pictures in my FAQ?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

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Security and Technology Partners

We are proud to work with industry leading solutions to ensure the highest quality experience for our community of vetted industry professionals.
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For over two decades, FilmTrack has been recognized as the leading rights management solution for the media and entertainment industry. RightsTrade has integrated with FilmTrack’s cloud-based platform, allowing their clients to automatically migrate and sync all of their metadata and rights availabilities to the RightsTrade marketplace.

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Amazon S3s Reduced Redundancy Storage (RRS) feature provides us with the same highly scalable, reliable, secure, fast infrastructure that Amazon uses to run its own global network of websites, as well as media companies such as Netflix. Amazon S3 is compliant with the Motion Picture Association of America (MPAA) best practices for securely storing, processing, and delivering protected media and content.

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RightsTrade uses Amazon Cloudfront’s global content delivery web service to securely distribute content to our users through its network of edge locations worldwide, to optimize streaming and reduce transfer times.

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RightsTrade is an official Industry Partner of EIDR, an association to provide universal identifiers for film and television assets across the entertainment supply chain. With membership from major studios, distribution service providers, digital and physical distributors and retailers including NBCUniversal, Time Warner, Disney, Sony, Paramount, Google, Microsoft, Netflix, Rovi, Comcast, Verizon, Technicolor, Deluxe, RightsTrade has integrated EIDR into its marketplace platform, and fully supports the establishment of this universal industry standard for title management and rights licensing.

For comprehensive information on the terms governing the RightsTrade site, you can review our Terms of Service and Privacy Policy.

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